FAQs about Riverhouse Apartments
How can I view an apartment without visiting the property in person?
Yes, our leasing office is open for in-person or self-guided tours. This will be decided on your comfort level. We do require face masks to be worn while visiting our leasing office. We are also taking extra cleaning precautions between guests. No more than two prospective residents are permitted on an in-person tour.
Look for updates here – our website, resident portal, emails and on Facebook. Text messaging communication is available.
We’re directing everyone to pay online. Either with ACH (check) or Credit Card. You can make these payments on our Portal. If you do not have access to our Portal, please contact the office by phone or email and we can get you set up.
Our amenities are currently open with limited capacity during business hours. We continue to monitor this closely and remain compliant with our state and local recommendations. Please refer to your resident portal, Facebook, or recent email communications as this is ever changing.
At this time, we are directing deliveries to individual apartments. Where applicable, package lockers are accessible.
At this time, we continue to respond to service requests. You will notice our maintenance techs are taking extra precautions to protect you and them by wearing gloves and practicing social distancing. You can enter a service request on our Portal. Or you can call or email the office with the request.
